Fink's Car Care
REVIEWS
At Fink's Car Care, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Fink's Car Care to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Fink's Car Care:
Excellent customer service provided the staff. My assigned mechanic took the initiative and called my cell to provide updates on my vehicle. I will absolutely be returning for general repairs and maintenance.
Zachary Andrieu
First off !! Let me to say this... Professional and Courteous!!! The Front Desk Ladies ( I didn't get their names) have been Supurb!! Customer Service goes a long way... This was my first visit and when dropping off my Truck and I came the next day to pick up. I am very please about the serviced and it took no time. I love how it is a first come first service. No need to make an appt. Just bring your car in. Finks will be my go to place now!! No longer will be going back to the Dealership!!😉
Body Mechanik Massage
I had spoken to 3 Technician , before towing my Wifes SUV there , I was allowed one Tow only!! just Hearing the Tech’s at Finks auto shop , So I had my wife truck towed to finks!! “ MAN “ they got my wifes truck up and Going, I told my wife the Good News , You have no idea how much it really means to my WIFE after a long Journey battling Cancer ♋️ She is Very Very Grateful and very thankful for EVERYONE working at this shop!!!! And I am grateful as well!! THANK YOU TEAM FINKS🙏🙏🙏
Joey
I’ve had nothing but the very best experiences at Finks ! They are truly the best in the 757 area ! Great customer service ! Great work by the mechanics! The communication is awesome ! The prices are reasonable and affordable ! The staff is friendly. The waiting area is clean as well !
Yolanda Nicholson
Outstanding work!
Willie Sutton
Great job, Fast service
Elfego Hillard
Great job. Did what I needed done as well as recommendations for a few things that needed to be done. Got my car back fixed in a timely manner! Would recommend to others.
Robin Rountree
Dropped my car off in the morning and they had it wrapped up by 11am with a list of things. everything went smooth and was easy. My company uses them for our fleet vehicles so I knew they could be trusted. I will keep using Finks for my future personal vehicle needs.
dave madden
Personal and kind staff
Carlton McIntosh
Prompt and friendly service
Howard Wilson
Quick service, reasonably prices, and quality work.
Redfine
Excellent service. In and in flash, wait time normalize.
Lloyd Foster
Finks was able to tow my car. Diagnose the problem and repair within a timely manner.
Luvenia Broadnax Ezell
Incredible business!
Mark Brown
Finks went well I needed an alignment after I got two tire rods replaced steering was way out. Took a about 30-45mins and it was pretty much a new care thank you alot will highly recommend
Twoine Beezy
First I would like to say thank you to the Finks team. Today was a very sad day for me because of all of the time and effort I put into my Jeep. Taking care of it does not prepare you for issues that you would never think of. Today, I brought my vehicle into Finks, and not know it was on its last leg which had nothing to do with the amount of time and effort and care that I did put into the vehicle. It just happened. I appreciate the way they made me feel knowing that I cared for my vehicle. They made me aware in a way that, no one has ever done. No dealership could possibly do what they did today. I am so happy that this team is in our neighborhood. I appreciate so much what they have done and how they took care of me today and I will not ever forget it. Thank you and I will be bringing my new baby by for oil changes. We must keep small businesses like these going strong.
sophia forsythe
Always received superior customer derived from the front desk back to the vehicle bay from oil change to just getting a skid plate tightened up.
Vincent Montague
Fink's never fails me and my car. I took it in for inspection today. They were very transparent in everything that needed fixing. I was able to get my car back on today as well. Very pleasant and inviting place, and workers. Thank you, Fink's!!!
Stefanie Powell
Quick professional and courteous!
Kathy Crayton
Got me in quickly and took care of the problem. They were honest with me which is always appreciated. I definitely will be coming back.
Jessica Locke
Consistently excellent!
Mutzy Guy
1st time in for a personal vehicle and everything was as i expected because my work also uses finks which is how i found them. They have always been very professional in the past and this time was no different. Got the car in and out and on my way just how i like things.
Joshua Schipper
Very fast in and out repair on my vehicle.
Curtis Alston
I brought 2 vehicles in for brakes and they were timely and professional. The work exceeded my expectations. I had a bad experience at my Kia dealership and Finks will now be my garage of choice!
lisa crooks
I needed an inspection sticker the day I contacted them and they were readily available to do one immediately I loved that I was in and out!!!
ItsKitaBabes Mom of 5
Outstanding work and repairs
James Payne
Always great service. They are like family members.
Diane Koon
I had my car into Fink's today for a new set of tires and a serpentine belt and they did a great job. They had the tires available as promised and they had everything done within a couple of hours. They're pricing was also very competitive. I used to use this shop a lot when i worked down the street years ago and they were always good and always very honest about things, and they still are. Hats off to the whole team at Finks. I'm glad I drove over to see them and will use them again for any maintenance or repairs I might need for my car. Thanks you!
Patrick Carroll
Very efficient, very appeasing. Well-staffed.
Jordan Jones
Highly favored folks having a wealth of knowledge on car's and trucks ? ? and generations to come, customer for life
Sherri Parker
Been going there since i got my 1st car very nice people very professional and definitely on point with calling on updates. Shout outs to the reception staff and thank you Ms. Melissa and the Mechanics that worked on my car
TJ Smith
I've always been meticulous about where I take my car for repairs. But they are hands down the best! Been taking my car here since I bought it and haven't gone anywhere else.
Seth Quattlebaum
Excellent service
Ken Laxton
I highly recommend Finks. They are affordable, fast, and friendly with expertise work! I had my vehicle towed to them at 3pm for a bad waterpump and radiator fan. My vehicle was repaired by the following morning and ready for pickup.
Lois F
It was a really good and smooth experience. The workers where very nice.
Eric H
By far the best experience I've EVER had while getting a State inspection. The "Same day inspection" statement is legit. I called at 830am and the lady said they had 7 cars. When I got there at 915 they only had 5 cars. So I definitely put my name on the list. My car was inspected...and guess what?...I was out of there by 1120. I just couldn't believe it. It was SO fast. A 2hr wait vs waiting all day or leaving your vehicle overnight. I'm not saying this will be the case for all...just me. It's a well oiled business, everyone was friendly and professional with a clean waiting environment. I'll gladly drive from VA Bch every time for this type of service. I rate them 11/10. Highly recommend.
Jhenelle Isaac
Quick and excellent service!!
Michael Mino
As always another job well done! Thank you!
King Lew
Thank you for fixing my air conditioner. They were able to fix my problem and repair it today. Very courteous and professional.
myra rogers
They are by far the BEST OUT THERE !! HAVE BEN WITH THEM FOR OVER 25 YEARS.
Sparky Roberts
Excellent service. Extremely nice and professional customer service. Very reasonably priced. I recommend them to anyone that needs automotive service.
michelle silvas
Very nice, kind and understanding. The lady I called was super sweet and understanding of my situation and very patient with me and my dad and explaining everything to us. 10/10 would go again.
Jamy Paige Allen
Always friendly, and prompt. Very affordable & reliable service. Will be back.
Melody Harris
Clean, quick, professional service. Would highly recommend.
Niccnak
Finks has been incredible. The owner and mechanics were extremely helpful and eager to talk. They aren't afraid to walk through the issues and concerns with the work with you so that you fully understand the issues. I had family in town and that needed help getting back home after a holiday weekend and they made them a priority and got them on their way before lunch. They certainly have my business from here on. I greatly appreciate the service we received!
Ben R
Got my c32 amg an alignment here , good place no hassle, got the job done ..i will do business again
Muhammad Ali
Job done well, and at a more than fair price.
Jeffrey Butler
Finks saved my life. Was able to get an inspection with 7 or 8 hits done in one day. Amazing service. They’re friendly, work fast and work hard. I will only be going to finks from now on. Did not overcharge or add additional hits for pay. Would highly recommend to any of my friends or family
Keith Nowak
Grateful that they diagnosed & fixed my car in the same day! First time using them, will definitely use again!
Brenda Sheridan
Very professional. Loved them
Zelma
They are always friendly and to help with whatever your needs are. I've never had ti wait long.
Janet Turner
I have lived in Portsmouth for the last 4 years and I have taken my car to Fink's since I moved to the area. Absolutely, every entire encounter with this office or its staff has been stellar. They are honest. They are polite. They are courteous and informative. I never ever feel like I've been taking advantage of which is something I have experienced at previous places I've used for car care in the past. I will continue to use Fink's for all of my car needs!
Brandi Price
Walk-in state inspections are great. Waited a little over an hour, but that sure beats leaving my car somewhere for 2-3 days like everywhere else!
Stephen Holley
Went in for inspection and before the rejection sticker was put on my car, I was told what the problem was and given the price of everything. I appreciated the info and they fixed what needed the most attention.
Sandi Edwards
Personal and kind staff
Carlton McIntosh
Always great
William Ambrose
Awesome customer service and highly recommended. Have not ever had an issue with service that was provided and the price has always been fair. I’m very happy to have my car service here at Finks. Thanks so much for the great work.
Sonya Daniels
Always the best, they are little pricey but the work is solid. They don’t use cheap stuff for sure and their mechanics are super skilled. So little pricey is not unexpected. I have my Acura TSX and Honda Odyssey. You will not have to go to them for same job. They will also recommend you if the upcoming maintenance issues which may give you hard time. Overall far better than any Honda Dealers in the 757 area, cheaper than them too. Go for the quality work, there are many out there ,if cheap quality works for me. Very dependable.
Abhi S
The service was quick and the people who work at Finks are fantastic people. I will be going back
Lilly Edsall
Great service, especially servicing Fleet vehicles
TheGPak83
I’ve been going to Finks for my inspections for several years. They always give an honest assessment of your vehicle. They don’t make up things that are wrong just to get work. Now my whole family uses Finks for their inspections and work.
EAA Chapter 339
I was able to get my wheel barring fixed in a timely manner service was great
Domanise Doucette
Affordable and polite great service!
Vickie Jordan
Needed a tow and they responded very quick to help me out and the young lady in the office was fantastic
rodney jones
Needing a car repair is never fun to deal with, but the Fink’s team made this easy peasy. I was able to drop off and pick up my car after hours which is very convenient. They communicated with me quickly about the diagnostic and were also able to repair it same day. A huge thanks to the team and a special shout out for Jack and Bobbie that assisted me. Thank you!
Heather Earley
My truck drives and rides better than it has in years.
Richard Lake
The best service inspection center in Hampton roads, always top notch service, the friendliest staff, Bobbie & Jack are a breath of fresh air, they always have a positive attitude and are very knowledgeable. Will continue to use them for all my future needs wouldn’t go anywhere else.
Alex Hargrow
First time getting work done here. The employees were very welcoming and helpful.
James Green
Great pricing, quick service and very personable customer service.
Brad Richotte
Thorough and honest analysis of the alignment. Very helpful and courteous
gene combs
Great service! They took care of me! Same day service too!
Wallace Carter
Great job
Mia Marshall
Long time customer. 30 years. Would not go anywhere else.
Mark Cernak
As always, we had excellent, prompt and professional service. We drive an hour and a half to bring our vehicles to them because we totally trust the services they provide. They will continue to be our mechanic for all our vehicles.
Heather Birdsill
Great experience with Finks. I was very impressed with the wait time and price.
Melissa Guenthner
Do you want quality work from a professional company that really care about your car? THEN FINK'S CAR CARE IS THE PLACE TO GO!! Their prices are affordable and the staffs are always happy and friendly.
Yolander Davis
I made a same day appointment for an oil change, and an later it was completed. Great service, welcoming and professional.
Jonelle Leary
This is an excellent business who will do what's best for there customers. The employees are extremely knowledgeable mechanics I highly recommend this business
Walter Johnson
I would give 10 stars if I was allowed! This place is amazing! They are very see through with exactly what they are doing and the prices for everything. Mr Jack and Spanky were huge helps in getting my husbands car back up and running. We will be using them for all of our future needs!!
Audrey Reyes
You are honest and great I'm definitely bringing my car back
Shelley Wishop
The service was great and fast on this particular day
Reginald Brown
Walk in service particular about problem so they could diagnose quick diagnose with thorough details and price for repair. Repaired quickly friendly people up front overall excellent service
Keenan
Great service!
Tim Little
I've been going to Finks Car Care for many years. The front desk answers the phone quickly, and will happily answer any questions you have. Just finished getting my truck aligned, and even with people ahead of me they still completed it within a very timely manner! 100% recommend.
Ian Dunn
Great mechanic gave great info and great price! I would definitely be coming more.
Christopher White
Went in today for an alignment and they really took care of me. Great customer service and I was in and out within a reasonable time. Pricing is fair as well.
Desirae Christie
Very good shop, they were up front and pretty reasonable. I will continue to bring my car to this shop.
Shawn Alston
Very responsive to my need for help Work completed in a timely manner.
Hurley Daye
Excellent Fast Service!!
Jenise Harris
Veteran Friendly with Great Customer Service!! "Semper Fi"
Linwood Hall
Excellent service and a long history of the best people that work at Fink's.
Wanda Hughes
5 Star service! They do the maintenance and upkeep on all my vehicles.
Lillian 'MzLillie' Taylor
Excellent service..my Whole family use them...
Darrick Pope
Greet people custom services is great friendly and always on time when they finish the job tells u what's really going on with your vehicle. Been taking my truck there for at least 4 years. When I got a rejection stick they tell me what's wrong I will fix it and take it back and they will look a.d make sure everything is right .
Daphne Trusty
Great people Great work
Dorian Aungst
Everyone I spoke with was knowledgeable, friendly & helpful! I recommend them to anyone. Fair prices as well.
Robin Rountree
This is my second time coming here and they've treated me and my truck nothing but kind. They are genuine, authentic nice folks and I am definitely making this my go to shop!
Erica Jones
Quick and professional service!! Customer Service was excellent and extremely refreshing! PLUS they are honest and NEVER TAKE ADVANTAGE!!
Melony Henderson
I trust Finks with my daughters cars. Good family shop. I would give 10 stars, but the app stopped me at 5.
Carlos Strickland
Bobbie at front desk was so friendly and efficient. Excellent customer service! I had my truck towed in and they worked with me on several issues and were very responsive to my requests. The technician, Jordan, did an outstanding job on my truck. All for the cost of a car payment. I'm VERY happy because they don't cheat their customers. CUSTOMER FOR LIFE!
Thomas Zielske
Awesome info from shop, repair needed was a little more than I wanted to pay. I pretty much knew what issue was and they didn't try to up sale me.
Danny DeSimas
This was my second visit to Fink's, and surely will not be the last! No-nonsense, straightforward and kind service from front desk staff to technicians, and excellent communication!
Stephanie Drinkard
Very knowledgeable very kind they will work with you
Curtis B
Fair and HONEST family run business. I have had my cars serviced there for over 20 years.
Greg
My son needed his car fixed before a road trip they were super quick and reasonably priced. Definitely will return for all our car care needs.
Megan Lawrence
Went in for my annual car inspection and they said I needed a tire. They were able to order a new tire for me, install it a day or so later. They are very good and I would recommend going to Fink's for your auto care needs.
Eric Nelson
Fink's has been a great find. They have serviced three different vehicles of mine. Great customer service, great communication, great turnaround, and very reasonably priced.
Kristofer Kidd
I always come to this shop. They are great with logistics regarding parts, quality work and in a timely manner. Very comfortable environment. Very straightforward services. They don't beat around the bush. Thanks Fink's!
Ace E
I really like this place and these people. They do good work at a fair price and stand behind their work. Easily the best auto repair in Portsmouth.
Steve Carl
Great customer service and knowledge mechanics!
Justin Conner
Very professional.
Gerald Pentsil
I stopped in at Fink's Car Care today with an emergency and I was treated with the best service. I am very grateful my truck was fixed quickly and thoroughly. I can't recommend this place enough. If you're in need of car repairs, this is your stop.
M.H. Design, LLC
Outstanding Repair and State Inspection Repair Shop!!! Quick,. convenient and knocked out some minimum maintenance issues so my car would pass state inspection very affordably and without a fuss!! Excellent Work!
Just Me
Great service, one of the very few places I've found that can do an alignment on a long wheelbase truck.
Zach Baber
Always friendly and honest - the last visit was because my car spent a day not starting (but of course started the next day when it was to be towed). I still had it taken in to check for any issues and they spent a couple of days trying to get it -not- to start and had no luck. When they called, he mentioned sometimes the battery drains enough and the car can lose memory of the key... turns it out was my husband's key that had the issue (shop had my key)! It would have been a cruddy next morning had he went to go to work and the car not started again so I'm so so thankful and appreciative that the mechanic took the time to explain what might have happened and given me the "oooooh" moment to have my husband try his key.
Mel Chicoine
Thorough, kind and professional. Much appreciated!
Eiesha Williamson
Everything was smooth and hassle free. Very professional!!
Ansell Hollowell
Excellent service
Dascine Drumgold
Been going here for close to 20 yrs and they always take excellent care of me.
Dawn Woods
Came in for a State Inspection. My van required a lot of work. They worked and discussed with me what was needed right away, and what could wait later. Had Engine mounts, radiator, and valve cover gasket. They were very polite, helpful, and efficient. They are my go to garage. My son also uses them, and we have been using them for years.
Ralph Tyler
In and out in no time. No long wait time. Efficient. Very courteous. Pleasant.
Beverly Watts
Fantastic service everytime! I have entrusted my family's car care needs to Fink's for years! They are super professional and get the job done right! Thank you Fink's Family!!!
Sean Boyles
Completed repair, oil change and inspection in a very timely manner. Only drawback,, they did not update their system with the 2017 car that they worked on. Paperwork and inspection still has the 2012 vehicle. Everyone was very friendly and I will be back.
Deborah Preston
In and out in about two hours very knowledgeable.
Monae Chic
Always great service. We have been here multiple times for inspections, tire repair, maintenance, etc. The best auto shop in the area.
Philip Breeze
I came into Fink's Care mid-morning, after waiting over an hour at other car care center, in which I had an appointment. I told Fink's my concerns, and they immediately fit me in. Four hours later, my brake pads and rotors, along with an oil change. OUTSTANDING!!!
Anthony Smith
Reapairs went much faster than expected
Tookie Myers, DVM
Pleased with the honesty they provided to me concerning my vehicle. Bobbie provided. us with excellent customer service. Would recommend family and friends to them.
Karen Thomas
I had a good experience getting a safety inspection for my motorcycle. Good people and not much of a wait.
Jeremy OBerg
Great job as always keep up the good work thx.
ANDRE NICHOLS
Car good to go thanks you guys.
Dianna Klapetzky
Excellent service reliable my Traverse run better than ever.
Ruth Bell
Nice place and good customer service.
Ali Hatim
Extremely nice people, efficient and all around great job!
Carole Richardson
No bull!!! We'll be dealing with them from now on with all our automotive needs failed inspection was quoted a price and time frame price was reasonable and was out 30 to 40 mins of the original time given to get my car back on the road.
Gran Oso Productions LLC
Excellent service.
Taj Shemesh
Fink's completed significant repairs on my Dodge Ram. Not only did they do an amazing job, they had great customer service!
Edwin Roberts
Friendly Customer Service
Robin Hicks
Had a wonderful experience with Finks- they were able to get my vehicle inspected, replace a headlight bulb, change my oil and have me in and out in under 2 hours all with a reasonable price!
Becca Miller
My first time using Fink's now they have a customer for life. Friendly staff and quick service. Will refer to everyone I know. Thanks a lot!
Michael C
Finks Car Care is the one and only place for our cars. To us, they are family. If you are looking for a welcoming, fair, caring, and skilled business, go to Finks. We have for 35 years.
Donna Kile
I love Fink's and I HIGHLY recommend that you bring your car in for service. I've been going to Fink's for many years and have NEVER ever been disappointed. I was very comfortable my very first visit to this shop, especially being that I'm a woman and was afraid of being taking advantage of. If you're looking for a friendly, trustworthy, reliable auto repair shop, believe me when I tell you Fink's is the place to go!!!!!
Rare Unique
Stopped by to see if I needed fluid top off for the summer and to check my rear brakes. The cashier was friendly and the service was quick. No issues!
Pearl Byrd
Staff friendly & courteous; they are honest & provide great service....have been going there for years!
Darlene Johnson
I brought my truck to Finks because I had a nail in my tire. The company that I originally bought my tires from said they couldn't plug the hole. News flash, it was fixable!! I brought it to Finks and they were able to fix it quickly without giving me problems like the other place!! I will be a returning customer! LADIES if you're worried about being taken advantage of by auto shops, come to Finks! They were friendly and explained everything to me, but didn't talk down to me like other shops would. I would highly recommend Finks to ANYONE!!
Savannah Manier
Brought vehicle in to assess my A/C system. They were fast and efficient with diagnosis and solution to repair. Thanks
Rowland Smith
Top notch.
Dale Lassiter
I have used them for many years, multiple vehicles. They all have been trustworthy, and kind.
Janda Marie
Mechanic Spanky state inspected my car and installed new tire sensors. In and out within an hour!
Kendra Taylor
Quick, friendly service.
Michelle Whyte
They were friendly and professional my car was serviced and I got it back in a very timely fashion...I will definitely return for car service and recommend to others.
Tiffani Naftali
A++ 100% coming back.Experienced shop with friendly people. No BS. Straight shooters here.
Charles Norris
Great service and timing. In and out. Wonderful. Thank you guys!!!
Lisa Woodson
Took my car in for inspection, and general maintenance. Great people, friendly, welcoming. And overall great service.
Omi
Very professional staff. Great service. Will recommend this business to those that need it.
Stafford Armstrong
Fink's is a shop you can trust. I have been taking my car there for years. Whether it's a leaky tire or something more serious, the mechanics get you in quick (frequently same day) and fix it right. I highly recommend this business.
Stephanie Craig
I have been bringing my vehicle here for a while! I live nearby, and it's so nice to have a trustworthy auto repair shop in the neighborhood. I would recommend them, as they're fast, reliable, and cost-friendly compared to other repair shops.
Jessica Aultman (Jess)
As always very professional and personable. My car was towed into the shop repaired in the same day. Great to support a local business. I would and do recommend them to everyone that need auto care.
Mike Renwick
Slow but good service thank you
Lashaunda Hyman
I had my car towed here and the very next day I got a call from the shop letting me know that they will run diagnostics and let me know. It was nice to know that the car was just not sitting there.
Kay Frank
About a week ago I took my car to Finks because I had a continuous ticking noise going on when the key wasn't in the ignition. All that ticking wasn't good for my battery life and I'm no mechanic so I took it to Finks. They called me in a couple of hours and said it was ready. I was back on the road again and so far so good. When your car acts up that "Stinks". So just take your car to "Finks".
Ann Mitchell
I took my Mom's truck in to get a wheel alignment done. Friendly people, good prices and great service. I got a few estimates for some other repairs needed, so I will be back.
Keyanna Harrison
Excellent customer service! I brought my car in to have a service done that was recommended by another auto repair shop. After diagnosis, the technician couldn't find the problem. It was explained that there was no problem that needed to be repaired. I appreciate the honesty and explanation, and NO CHARGE. I will be returning for any car maintenance.
Lynn Briley
Excellent and fast service
Marie Leslie
Great service and friendly people.
Kenneth Pugh
Replaced A/C Relay. Air conditioning is working like it's brand new. Fink's is always fast and gets the job done for a fair price.
Terri P.
They were very informative.
Miss BooBee
Was contacted quickly with what work needed to be done. I was given a complete breakdown of cost, reason for service and nothing was hidden or shady. Was able to pay over the phone since I was at work and it made it so easy. Once work was completed I received a follow up to make sure I understood what was done and given a very detailed breakdown again. Everyone I spoke with was polite, kind courteous and professional.
Brandi Price
They're a great service to deal with. They were the only on in the area that I could find that could fix my vehicle with the interlock device on it. Great job guys hope to do business with you guys in the future I would highly recommend these folks to anyone that needs their service!!!!
Steven Weatherly
Always pleasant every time I visited thank you.
Crystal Washington (Crys)
Very informative, kept me in the loop the whole time. Very polite from the tow truck driver to the front desk.
Sean Taylor
Quick in and out service.
Kathy Johnson
They got my parts in quick and I was told that it was going to take 2 1/2 hours and it was lees time then I was told. I got in and out
Rae Dias
Great service and reasonable prices.
Levi Cichorz
Very patient and helpful staff. They perform the work quick with reasonable prices.
Dina Reid
We have used Finks for many years. Always good service and honest people.
Cheryl Gower
Communication was clear and concise. Work was done in reasonable amount of time.
Kennith Stanley
Great customer services.
Elvin Rodriguez
We go here for our car needs. Love the crew that works here. Very pleasant people with professional service both behind the desk and the Mechanics! They make you feel welcome and don't mind answering any questions you may have. They get work done in a professional timely manner and price is good! Highly recommend. Thanks Fink's Car Care crew! We'll be back!!!
Adelina Hathcock
Front suspension parts replaced very fast and professionally done. Very satisfied and will return for repair work in the future.
Steve and Paula Johnson
Front desk lady made me feel like I was fully taken care of. She called me when everything was finished. My work vehicle was out front waiting when I arrived. Will definitely come back. Thanks
ace
Very friendly and professional. Very pleased with the work performed.
Phillip Bostic
Performed Virginia State Inspection on wife's SUV needed third brake light replaced, was a hard to find dealer only expensive part that wasn't in stock, they ordered it and installed quickly once it came in. Made a difficult situation as painless as possible. Staff was friendly and helpful.
Paul Thorn
Came in for walk in state inspection, sat for 20 minutes waiting and was out. Good service and nice people!
Sherica Linville
Had starter replaced. Fast & friendly service. Would use them again for any car issues I have going forward.
Holly Demby
As usual I always receive the best car care. The staff is very courteous and helpful. I have been a customer for many years and I highly recommend Fink's to family, friends, and acquaintances.
Debra Clements
It was good. Except for wait time for parts to get there. They were very nice.
Gloria Shields
Fink's came to my rescue to solve a windshield wiper issue. Service was quick.
Sherry Warren
Great customer service, very polite! Jack was awesome getting the work done on my son's vehicle!
Steven Pope
Fast finally professional. Great value for the front in alignment highly recommend.
Robert Martinsen
Alternator
Olivia Dunlap
They did my state inspection. They were fast and very efficient with excellent service will go there again.
Anthony Jones
I had the front upper and lower ball joints replaced, the work was completed the same day! Great place for any repairs!
Cynthia Wolf
Quick and efficient service.
Bonnie Brett
Great place for your car or truck needs!!! Excellent service and fair prices!!!!
Joseph Brown
They replaced my rim, rod and replaced the wires to the battery. As always they did an excellent job.
Corrnice Wilburn
Integrity is a powerful characteristic that many don't have, but is a must in everyday life! Automotive Industry has a bad stigma because of that! Most companies are more concerned about their needs and not customer. Jack Swayer and his team provides excellent customer service and ensure that you get what you need. They ensure that you understand what's going on with your vehicle and advise you of what you need to keep you vehicle performing better than expected. Thank you for all y'all do and keep up the excellent work!
Ibe williams
Work done same day, was told about 2 hours and they finished in 1 1/2 hours. I am very satisfied and would use their services again.
Lonnie Buettner
I have always had a good experience with the staff and mechanics at Finks. I like the friendliness of the people, the services on my vehicle has been good, never had to take my car back for work to be redone, problem solved first time. Their prices are reasonable also.
Sylvia Turner
Great customer service. Jack is always very good and explains everything very well.
Vann Asher
All of the employees were professional, and pleasant to deal with. All of my service was preformed in a timely manner. I'm very satisfied with the services preformed, and would recommend everyone to take their vehicle to Finks for excellent service.
Michael Albertson
Incredible customer service. Honest and trustworthy! Our family will always go here!!!
Sarah Myers
It's always scary when taking your vehicle to an auto shop! But I must say Finks is definitely alright by me. You are greeted as you walk in & they were polite & I'm so glad I decided to take my truck there. Thanks to Jack for breaking everything down to me explaining the issue about my truck & providing great service. I shall return for all my auto needs.
Cynthia Nickleberry
This is a very professional business, I watch how they took the time to explain every detail of what was needed to repair you car and a breakdown of what it would cost, they were just very professional.
Pamela Wright
Finks is the greatest auto repair shop around. The customer service is wonderful. It's so hard to find trustworthy shops and they are amazing!!
Akeyra Frye
They were so easy to work with! My 89 yr old dad's car had low pressure in the tires and one really low. The caregivers were afraid to drive it so I needed an expert to check it out. Fink's Auto checked the air pressure and made it safe to drive. Thanks for your great service!
Walter Brannock
The staff members at Fink's are very nice, professional, and fair with their prices. They provide excellent customer service. I highly recommend them for all of your car care needs. My Aunt gets her vehicles serviced there and recommended them to me.
April Jordan
Great staff and technicians
William Simmons
Replaced alternator
Deborah L
Very polite and professional employees, I got a oil change and the service was excellent and not along wait, I will use them for all future car repairs and oil changes.
Sherrece Mathis
I really needed to find someone right away that could be trusted to fix my daughter's car. I went to school with one of their relatives so I knew this place have always been a trustworthy business for the community. so I called them right away I got an appointment immediately. Her car got picked up (so convenient that they had their own towing company)as soon as they were done in a couple of hours, we got the car back everything went through perfect and I really appreciate them. I'll always think of them first for my car needs and recommend them to anybody.
Shabey Jones
Awesome
Jahvarn Campbell
Excellent service and craftsmanship! Timely manner and awesome costumer loyalty! Highly recommended for any car repair needs!
Jeremee Rosenberger
They did a good job with the wheel alignment! Keep up the good work.
Kevin McIntyre
Kind people very helpful.
Denise Harrell
Good service. Thanks.
Rickey White
Always honest, courteous, and professional. Finks treats you like family, and we won't take our vehicles anywhere else!
Amber Murray
They got to the root of the problem and let me know what needs to be done great service.
Marvin Myers
Super nice people always going the extra mile to make sure the customer is happy.
Herbert Gourley
Came in with check engine light others unable to fix, fixed holes in hoses and got me inspected and on the road! Highly recommend!
Stacy Petrin
They were quick, did what they said they would and didn't over charge me. That works for me.
David Colvin
Great customer service & car care!!!
Harry Rosenberger
They were able to get me in same day and in a very timely manner, will come back!
Shelly Mattice-Wisniewski
I had never been there before as I live in Norfolk. They were recommended by a long time Portsmouth resident. My communication with them was smooth and was scheduled timely! My bill was very fair for services and they fixed my battery holding plate (they saw I was missing bolts that hold it in place) without any additional fees for parts or the extra care. They did the work for me quickly and correctly. I highly recommend them to anyone who wants spectacular work, above and beyond service, great communication with best prices for your auto needs. If I need car repairs I will gladly go from Norfolk to Finks.
Linda Poole
Always willing to take care of my needs. Never willing to give a run around. Clearly tells issues and cost. No mark ups.
Sean Manherz
First of all, Fink's was very very responsive and worked quickly. They were very polite, and handle themselves professionally. Unfortunately, the problem feels better, but is still present. I will continue to use Fink's and I will recommend them to others.
Aaron McCoy
Dropped my truck off for a front end alignment good price good work and didn't take very long.
Mike Miller
Service was done in timely manner. They brought me list of what needed to be done and when Work was completed car was running much better. Price was reasonable.
Gloria Vann
Satisfied.
Van Armstead
Always great customer service. Quality work. Very dependable
Gary Ellick
Went for a really simple thing and I was realistically WOWED! right on guy's!
Armando Tirado
Had to have my air conditioner flush and air tube changed out. I left it yesterday late afternoon and was called this morning.. it was done. So far so good.. praying my compressor holds on for a long while.. thank you so much.. first time in 3 years since I've owned the car.
Roxie Blevins
Excellence service.
Paulette Roberts
Good
Nassirou Kabore
ABSOLUTELY FANTASTIC SET OF PEOPLE TO WORK ON MY CAR. THEY ARE RELIABE AND EFFECIENT. FINKS CAR CARE HAS DONE GREAT WORK ON MY PICK UP AND MY SUV. I HIGHLY RECOMMEND THEM TO THE HAMPTON ROADS COMMUNITY!
Graeme Dey
The mechanics very nice did excellent job fixed my car air conditions thanks.
Billy victoria
Most friendliest people I've met! And reasonably priced.
Alison Maier
I got what I needed with friendly service.
Nichole Wilder-Brown
Definitely close to that old family mechanic who always had you covered. Fair, honest, and genuinely down to Earth. Expert skills.
Zach B
Excellent!! Thank you!
Caroline Lamagna
Thanks Fink's Car Care! Dave Sr, Bow, Dave Jr, Jennifer.
kevin osborne
Had an absolutely fantastic experience. I expected it to take all day, but my car was done before lunch and there were several clients ahead of me to start. Rainbow and Jack were both so friendly and professional. They were honest and didn?t try to upsell any unnecessary products or services. I will use Finks from now on for all of my vehicle servicing!!! - G Brinson
Glenda Brinson Carpenter
By far the BEST customer service around!! It doesn't feel like a business, they really give you the family feeling and that they really are here for you, that they care more about solving your problem vs making money from it. Definitely would recommend them to any and everyone!!
Mike Evans
The people who work at Fink's have the most marvelous sense of humor, great personalities and awesome customer service. They do everything in their power to help you with your car needs. I moved back to Portsmouth and needed to find a good vehicle repair place. I found it at Fink's.
Delphine Simon
I was very happy with the outcome. Being a Black Female, I feel like I'm being RIPPED OFF when it comes to my car. Here at Finks, they explain and give me the choice. Sometimes I have to get less but they work with me and when I walk out my butt don't hurt as bad.
J. Mondray Isureal
Very friendly and professional staff. Service was very fast. I was in and out.
Alisha Gardner
Great customer service, exceeded expected wait time. Cost was fair.
Cindileigh Riddick
These guys was great. Never had to go into a auto place before. Always had my father do my work, but this year I had no choose. This guys had me in and out in a hour. Got a oil change and inspection done. Thanks guys, will see you again
Christine Vernon
Compressor locked up, Fink's repaired my truck within 4 hours. Awesome crew!
Greg Ohliger
Finks is run by kind and compassionate people who will go above and beyond the call of duty for you to get you to where you need to be. Recently had an older car with a missing key fob repaired. Gentleman who works there named Rainbow (without my asking) was able to locate a fob and found out what the price would be to replace for me! He solved a future headache for me before I even had it! As long as I am driving a car I will continue to do business with this establishment!
Dan901cva
A family friendly atmosphere engulfed us from the moment we walked through the door! The service was very fast and there were drink machines to use while we waited. The car was clean and purred like a kitten when we got it back after the oil change! I Love my Fink's family!!! And I recommend them to all of you! Come on down to Fink's today! You'll be glad you did!
Frank Hays
Had a great experience with Fink's Auto Care! Fast friendly service!! Service you can trust.
Christy Hays
Good Respectful People and Service
L. Barnes
If you want your stuff done right this is a place to take it very professional Rainbow is the best! When there's a problem they always step in and fix I appreciate their hard work
Rodney Robinson
State Inspection. Very good people.
Emma Peele
We've been trusting our car care here for years and they never disappoint. They are efficient, knowledgeable and care for their customers.
Joan Coley Mercer
Wonderful service! I recently just bought a used car and wanted it to get inspected before I purchased it. The team here is very kind and honest. Definitely recommend this place to anyone.
Tania Parrales
I brought my car in early around 7:30am and within the 1st hour they were able to tell me what was wrong with my car! It was quick and to the point and they made sure I understood the information. They went as far as to even simply it for me...my boyfriend recommended this place and I'm glad he did.
Sasha Williams
Prompt, reasonable, friendly.
David Ryan
Fast ,friendly and honest service. Highly recommend!
Jaime Smith
I have used Fink's off and on for many years, as have my parents. I trust them. They are always friendly, professional and they do exactly as promised. I highly recommend them and if I could give 20 stars I would.
Kelly Hicks
As usual this repair shop is the best. Would not consider taking my 2014 NV2500 to another. The techs are knowledgeable and efficient. The owner is a stand up honest and friendly person. Like cheers in Boston. Everyone knows your name and most importantly your ride
Marianne Delabar
Have used Finks several times before but this time my wife's vehicle had been in a prominent dealership for routine oil change and was told that a water pump was needed. I took it to Fink's to have it repaired. They called me and informed me there was nothing wrong with the water pump and to come pick up the vehicle. Glad to see integrity still exists in the industry.
Paul Mitchell
Excellent service in a timely manner. Pleased as always. Very trusted and dependable services.
April Bishop
Fink's Car Care has been my mechanic for around 3 decades. Their prices are reasonable and their work is very good. Their people are friendly and take the time to explain things to you. One time I took my car to them because the trunk would not open and I thought it was a broken latch. The mechanic looked at it and told me that the latch wasn't broken. It was just rusted a little and if I oiled it occasionally, I wouldn't have to spend the money to get it replaced. How many places do you know are that honest? Yep, dependable, honest, and professional. That's why Fink's Care Care has been my mechanic and will continue to be my mechanic.
William Saxon
Finks has always provided quality repair service to all my vehicles and to all those people that were referred to them. Best damn repair service in Hampton roads.
Yardley Butt
Really great service. Very courteous and professional.
Noe Aviles
The staff is always very helpful and courteous. The work performed is always high quality. Love going to the local businesses.
Jessica Olsen
Called a lot of places and Fink's was the only one who was willing to quote over the phone, could see me the next day and didn't double charge for part removal that would have had to come off anyway to fix my issue. Glad my neighbor recommended Fink's to me.
05 Xtreme
Love supporting my local Christian business and friend!
Michael Carlin
Great car care center. I felt as if Fink's was not about running me through the ringer but just a great family owned business striving to provide great service. I showed up for an inspection and voiced concerns about a tire needing replacement but was told it would pass inspection. Just a honest owned business. I do a lot of my own DIY repairs but when it's over my head it is great to know these guys are in my back pocket ready to roll. They do the job right and at a fair price. What more can you ask for?
John Conroy
I was so very impressed with Fink's. This was my first trip there. Very professional and caring staff. Prices very reasonable. Much cheaper than dealership. They will be getting all my repair business from now on. I highly recommend them!
Elaine White Schoening
These gentlemen were awesome and the service was great and very timely. Without a all day wait. They had my car back on the road in the heavy traffic of Virginia with all the pot holes.
Esscent Etc.
Fink's was recommended to me by a work friend and it was great! Rainbow and the team were awesome! He didn't force me into any unnecessary repairs and was very communicative. I will definitely be back for everything!
Andrea Trdinas
Excellent service.
Fred Johnson
Great as always.
Princess Adams
These guys went out of the way to make the best of a poor situation and save me as much money as possible. They performed multiple diagnostics to track down a complicated issue, but combined my bill saving me some serious heart break. Give them a visit next time you need mechanical work.
Timothy Neil
They have a warm and family feel! There is laughter with employees which I believe says a lot about anywhere you go! They are genuine and the amount quoted to me was less than half the amount from another car place! I would definitely recommend them!
Tanra Moulton
Always friendly, helpful, and reliable. Have been using Fink's for twenty years through several different cars. Highly recommend.
Linda McIntire
Headlights replaced.
Terry Taylor
My car had no power. They quickly diagnosed my problem to be catalytic converters and had it repaired in 24 hours. Awesome service.
Donald Johnson
Always professional, always courteous, always helpful and I always refer people to Fink's Car Care.
Bryan C O'Meally
Every time I bring my car in, the customer service is great. Rainbow has been the man from day one! Always a great first impression!
Marvin Crittenden
I loved the service. Friendly, encouraging attitudes. Great price.
Shamice Hargrove
Finks always fast and courteous service!
Angela Jones
Good professional service
Pl h
Great service, fair prices.
Todd Howell
Job well done!
John Evanchesky
Wonderful service fixed my brakes although didn't fix the noise my car was fixing and replaced my serpentine belt instead....
Philip Tamony
They fixed the issue with my vehicle including obtaining the parts and getting me out within 2 hours. Two other businesses examined the car but could not find the problem. A smooth operation. I used them many years ago and will again. Highly reputable.
Gail Crockett
The service was fast, efficient, and always friendly. I take all 4 vehicles to Fink's to be serviced since I moved to the Tidewater area in 2018. You can trust them to do a great job at an affordable price.
John Haas
State inspection and check air pressure and rotate tires. Didn't have to wait long. Everyone was friendly and polite. They did a wonderful job.
Cathy Gray
The AC condenser required replacement. The repair was completed fully, promptly, and to my complete satisfaction. Also, this repair was performed for a very fair price. We have been going to Fink's Car Care for many of our repair needs for years, and will continue to do so. We highly recommend Fink's Car Care for all your automotive repair services.
Glenn Clingenpeel
As always I have very good car care with Fink's Auto Service. Would highly recommend their service to anyone looking for excellent car service.
Joseph Turner
Great place to take your vehicle. Fair pricing, wont do any work you don't ask for because they think about your financial situation, not just their own.
Jason Marriner
Rápido el servicio y muy agradables los empleados (Translated: Fast service and very nice employees)
Luz Nieves (Cuqui)
Excellent service. Customer service was excellent. Service was done in one day. Will be going back for service when I need it.
Taleshia Key
Excellent Service!
Jasmine Lloyd
They were very helpful and knowledgeable. Got my repairs done right away. I definitely would use them again. And recommend them to friends and family.
Ralph Tyler
They got it done in an efficient time
Veto Jennings
Helped me with my issue and used there immense knowledge to fully fix my vehicle in less then a day. Staff is very knowledgeable and are always friendly and helpful.
taewoong thongdee
Turnaround time was quicker than expected especially with it being a drop off and plus I wasn't in no rush anyway. However, they did a thorough check and diagnostic on my vehicle. I was definitely pleased with their honesty on what to expect for the work that needed to be done. Definitely, will be returning! Thanks to their awesome customer service as well!!
LATOYA JORDON
Knowledgeable staff. Competitive pricing. Prompt, courteous service.
Elizabeth Lett
Friendly, helpful. Very competent!
sandy champion
Always professional, always courteous, always helpful and I always refer people to Fink's Car Care.
Bryan O'Meally
I called twice and the clerk that answered the phone was helpful. I was looking for tires and an alignment. They were honest with me when I showed up with two used tires on my front end and wanted an alignment. I don't really need one right now and they didn't try to sell it to me anyway. I love honesty. Thanks so much. Honesty is the best policy. Thanks so much.
Liz Larmour
Yes I spoke to CJ and he was very helpful and understanding, and told me when I decided what I was going to do, to just give them a call and they would do whatever they could to help.
Margaret Horton
Broke down on a road trip in NC. Geico towed all the way from NC to Finks. Car was repaired within a couple hours hassle free event... Reasonable price... no gimmicks. (thumbs up)
Flora Mitchell
This place is now my go to! Very honest and professional service. I know many places would have been dishonest and taken me for more but they were upfront about what was and was NOT needed. I definitely appreciate the staff here. HIGHLY RECOMMEND BUSINESS!
Mr. Fox
They are fast. I was in and out. I'm pleased with the service.
Haneef Karriem
Best auto shop I've ever been to. Trustworthy, fair prices, excellent customer service and FAST!!
Goji Gaming
I drive all the way back from TX to get my truck worked on here. Best mechanics in the business. I wouldn't trust anyone else.
Nathan Keith
Same day state inspections! Quick and easy, will return back here.
Michael Faehse
Excellent and professional! You won't regret visiting Finks!!
June Quanita Byrd
This car wash is the best one in the 757. It's cheaper than any other car wash in the area and the area is always clean. Hands down it's the best. If there were more of them in the area everyone one else would be out of business.
Sterling Marshall
Very nice and pleasant. Very helpful, I would recommend them to everyone
Rose Yahner
Professional yet personable. Affordable. Would recommend to others.
PTL PTL
They are always expedient and always friendly. I have trusted their work for many years. Great work at a great price!?
Joan Mercer
They let me know what was wrong and they could not get the part.
Jake Hunt
Always professional, always courteous, always helpful and I always refer people to Fink's Car Care.
JazzMan O
Great company!!
Lori Patterson
Finks did a great job diagnosing and repairing my car. The customer service was great and repair costs were affordable. I will be bringing my car to them again.
CRAIG GODWIN
I have been visiting Fink's for many years, and they have always been friendly, helpful, and honest. They have exceptional customer service and have "gone the extra mile" for me many times. They provide honest bids with a clear explanation of what is needed. They have my highest recommendation.
Nathan Rice
They are very friendly. I came in for a repair and inspection and they got both done quick within a hour and a half. Highly recommend them.
Nikki Davis
I had them check for an oil leak. They found the problem and repaired with the utmost professionalism. I was very pleased with the service. I would recommend this business to a friend.
Beverly Elliott
I was referred to Finks by someone that I work with. I have never used Finks Car Care before, but after moving back to the area I asked for some suggestions and Finks is near my home. I knew from the first time I spoke with someone there on the phone, that this was the place I wanted to take my truck to. The folks there are kind and considerate, friendly and did an awesome job taking care of my concerns. No work was done that I had not previously approved and when things were looked at and evaluated I received a call explaining any other problems found. I wasn't pressured to do extra to my vehicle and the price for all the work I had done was very reasonable when compared to other places that I had been to or had prices quoted for work. I am very pleased with the work that was performed, the price and of course the people who work there. I will be back and I am sure this is going to be my go to Auto Care provider. Thank you to everyone that dealt with me personally and behind the scenes.
Jimmy Antley
Great service
Dustin Sipes
Very professional, no long waits. Always there when needed.
Robert Smith
Fink's Auto Repair was truly courteous, forthright & professional. Fink's did not charge me for the engine diagnostic since the engine knock involved the rod hitting against the crankshaft. Fink's rendered the engine not repairable so another engine would have to replace the current one in order to drive the car again. Highly recommend Fink's for service of your automobile.
Myrell Lewis
A honest company which aren't many out there. Fink's makes sure your car is done right the first time, they don't try to nickel and dime you.
Charles Ranzy
I always have a great experience at Finks. They're friendly and make you feel welcome. I feel confident knowing that I'm in good hands and that they're going to be honest about whatever work needs done on my vehicle. I'm from a very small town and Finks reminds me of home. I love supporting locally owned business vs big chain. I will recommend Finks to anyone who needs work done on their vehicle.
Jasmine Faulkner
Amazing place. Good folks. Highly recommended
Ronnie Kitchen
Finks has been servicing my moms vehicles for years and now they have me hooked! I love how courteous and kind they are, they always remember your name, and always make you feel like your time and business is appreciated! On top of that their prices are affordable, they do great work, and they are not going to charge you or do anything to your car unless you approve. Also they will work out a plan with you to maybe get things fixed later that you don?t need right away, and allow you time to save up for those repairs. But they always let you know what needs to be fixed now and what can wait till later! I love these guys!! And they have the best beards in the business working there
Porchia C.
My wife's 2012 Chevy Sonic started to run extremely rough and wanted to keep shutting off. They diagnosed the problem and were familiar with the issue. They fixed the vehicle the same day. I would highly recommend this company.
Chris Walz
Great service at reasonable prices. Wonderful family owned business that delivers excellent service and sustained track record of doing so. Quick turnaround on giving me a quote and then getting the work done. No hard sales to try to sell extra stuff. They quickly came got my car after a near accident when my insurance company tow assist never showed and then got me back on the road. Thanks Fink's!
Greggory Williams
Very friendly employees. Fast service and a comfortable waiting area.
John Davis
Senior and the receptionist went over and beyond their call of duty, I'm forever grateful. Thank you so much !
Khadija Clay
Always very helpful ,people are pleasant and knowledgeable. Work has always been done quickly and professionally. Would recommend Finks to anyone.
Arthur Pope
We had my husbands truck towed there because it wouldn?t start and it was about 9 at night. He called first thing the next morning to let them know what was up, and they had it fixed in a few hours! Definitely will use again if something comes up.
Kayla Anderson
Thank you for taking care of my problem. I needed work done in order to pass inspection. I was able to get the work done before the end of closing. The staff are friendly and amazing. I brought my car to them because my mother and father took their cars to Finks. My father is deceased, but my mom is 96. I took her car to Finks up until it was sold last year in mint condition. Thank you Finks, for a job well done!
Myrtle Kee
Happy with service, quick and efficient.
Sharon Jacobs
Went in to have my radiator replaced. Rainbow was very nice and great to deal with. This is one of the few places my mother trusted when her normal mechanic was unavailable so I chose them too. Work seems to have been done professionally, no issues on the way home, and no more coolant leaks! I was apprehensive about the price of the radiator at first, only because I was still in Oklahoma when I first started searching for a new one, but having been away from home (VA) for so long, I didn't take into consideration the fact that things might cost s little more here. All in all,I would definitely take my truck back to them for major repair issues. Thanks for fixing Ruby Dee! ?
Jason Marriner
I use to take my car to the dealership where I brought it but since I took it to Finks like 2 years ago for a oil change, I have been coming back every since. They are efficient and fast making sure they are giving you the correct information concerning your issue. I have no complaints only complements and thank you. Oh did I mention the the customer service is outstanding. Thanks to Rainbow and Jr. y?all make me smile and forget about my issue. May God continue to bless Finks business.
Phyllis Reid
Friendly & courteous staff! Very fast service with fair pricing. I will call on them again with my next problem.
bryan cattenhead
They were a life saver! My brake was locked up and the fit me in and fixed the problem. They were also polite and professional. I was recommended them to friends and family.
Heaven Vh
Inspection and oil change. It was ready when they said it would be, friendly, good communication. Recommended.
Kevin Brown
Great experience, friendly staff! Had the state inspection done and added on an oil change. I was in an out fast.
Justin Nowak
Friendly and fast. Reliable.
Peggy Rahimpour
We have brought our vehicles to Finks for years. Always satisfied. Reliable & honest.
Diane Bakaysa
I brought my car in for repair on Wednesday, they fixed the problem and called me to pick up my car the next day. They are very friendly, courteous and efficient. They're an awesome group of workers and I highly recommend Finks for car service.
Patricia Stephens
Finks did a great job resolving the issue I brought my vehicle in for repair. Staff is very friendly.
john haas
Always great service! We don?t take our vehicles anywhere else!
Judy Sheffer
Rainbow and the staff at Finks are always awesome! Been a long time customer and will continue to be.
Cathy Larkin
Been coming here since 2007 great group of guys who know car repair.
Charles Ranzy
Reliable and trustworthy. They do awesome work.
Albert N.
GREAT service as always!
Mutzy Guy
They're awesome I been taking my car there for years! Nice and clean while you wait old school places !
Walter G.
Best day ever. They are honest people. A few months ago I had an oil change at the dealership. I drive a 2009 Toyota corolla. I'll let you guess who the dealership is. Anyway they provided me a list of repairs they strongly suggested I needed done. I decided to take my car to Fink's because the dealership was just too expensive (I'm retired and live on a fixed income). After Fink's looked at everything, they told me my car didn't need any of the thing done that the dealership purposed. The dealership gave me a repair estimate of over $1,000. That's why it is good to get a second opinion. Fink's is the place to go. They didn't take advantage of me and made me feel good about my visit with them. Thank you ? Fink's. Keep being honest. I recommend this place to go especially for women.
Loretta Muller
We always have our vehicles inspected at Fink's. They are friendly and have fair pricing on repairs.
K Aultman
I have used Fink?s Auto Care for 5-6 years. They are always professional and honest. They have managed to do quality service.
Ernest Boyd
The Finks Auto team are always pleasant to speak with and professional. I moved from Suffolk to Portsmouth a few years back and I am grateful to find a family owned auto shop for my personal fleet.
Shawn Bruce
Great very good customer service.
Boston George
I called early in the morning for an appointment and they said bring the truck at 1pm and they'd get it in for alignment. When I showed up at 1pm, they were true to their word and took my truck right into the shop. About an hour later everything was done and I was on my way. Great staff and great mechanics, I'd recommend to anyone.
Jon Limtiaco
I will return for anything I cant fix. They did a great job and the Man I did business with was very respectful and easy to talk to! Quality of work 10 out of 10!
Kyle Deering
They are so professional and awesome at what they do.. I didn?t expect my vehicle back til about 2 days later? it was done the same day! Everything I needed done.. was done! This is where I will be going from now on.. the prices are reasonable!
Debby W.
Took care of my repairs.
Joseph Carlsen
I found Finks when I moved to the area nearly 6 yrs ago. I'm so glad I did. Never have I felt taken advantage of. The family environment is great. Rainbow and Senior have always taken great care of not jst my vehicle but me as a person. They take true pride in what they do to make things right. Jen even touches base. That is rare to find and a true testament to their superior customer service. My 1st and hopefully last mechanic.
Michele McPherson
Within an hour of calling them the tow truck arrived. My car was ready by 10:30 am the next day. Great service
Daniel Hahn
Taking my truck there many times and never left upset , mad or felt robbed ! Quality work and employees who are honest from the start !
Dustin Charlton
The people at Finks work hard to provide good service and go the extra mile when necessary. Honesty, fair pricing and good service. That's what I've experienced every time I've had a vehicle in for service.
Jeff McCusker
I am so glad I was highly recommended to try Fink's Car Care! I had been going to a different car repair shop for 18 years. That owner retired and I needed to find another honest and reliable car repair shop to patronize. The prior shop referred me to Fink's Car Care and after having my first experience there I can tell you they will have my business for car repair needs from now on. The staff is friendly and knowledgeable. I feel they properly, and most important to me, honestly diagnosed the issue and fixed it right the first time. It is hard to find honest and reliable service now days, but I can tell you I found exactly that with Fink's Car Care!
Sherry Wallace
Very professional and thorough.
Corrine Dunbar
Great service, great people. Highly recommended!
Bobby Hartman
Great service, great prices. Unlike some places, this shop won't try to talk you into additional services you don't really need. Rainbow and the team will take good care of you
Tony Bober
Friendly and Fast. They show personal interest to their customers.
Donald Clanton
What great service! Fink's is the best place to take your car.
Sheila Sendling
Good quality great service been going to finx for a while now
Kevin Marshall
Rainbow and the staff were outstanding as usual. Great service and the friendly, knowledgeable staff are why I continue to return. Thanks for another job well done.
Doug Mentzer
Excellent service. Kept me up to date with progress. Would recommend to others.
Dan House
Great place to take ur auto for an inspection; very honest & fair...they don't "make up" needed repairs. I've taken my car there for the past 3 years, even though I can get it done for free at the dealership...If they recommend it, then it's needed. They treat the customer like a valued friend; best kept secret in Portsmouth! Highly recommend them!!!!!
Darlene Johnson
Best auto service center in town!
Dan
Best place to have your car worked on and state inspection.
Wayne Martin
For as long as we live here we will not be taking our car anywhere else! Aside from the amazing service. Rainbow is hilarious and makes everyone feel welcomed. Thank you again!!! I will not be putting Freon in my car again ?????
Mia Quiñones
Very quick, helpful, and genuine.
Lakelyn Woodcook
I had a great experience at this shop , front desk super nice , helpful and honest. Got a chance to talk to a mechanic and he told me a great advice about my car issue and how it looked . I so recommend this business
Patricio Guerrero
Each and everytime I have frequented Finks Car Care ..David..Rainbow and his crew jumped right in and took care of my car in a timely manner. I have had battery terminals made....oil changed..tires rotated...state inspection to a new light kit installed. Each job was done in a professional way..pleasant family members to give your vehicle the best of care and NO WORRIES. I am always made to feel right at home while I wait. David and his family are good Christain people and when you leave they always make you feel like the next time you break down you will not have to look far and will want to return to have your car worked on. Prices can't be beat!
Cathy Thompson
I have been with them for over 20 years just like family I recommend them to all my friends took good care of my vehicles...
Herman Wyman
This was my first time going to Fink?s but my mom goes to them all the time. She has always raved about how fair, understanding, and professional they are and she is absolutely right! From the moment I walked in to the moment I left after picking up my car they were kind, super funny, and honest with me about my issue! I will be a lifetime customer now and I can?t wait to take advantage of their services again! It?s usually a horrible experience going to a auto mechanic, but this was the best experience I?ve ever had! And my AC is blasting now! Thank you so much Finks, I?ll definitely be back!
Porchia Corine
I had an excellent experience. One thing that I've come to learn is that the quality of a business is most easily learned from the way in which they handle a problem in service. Unfortunately, my vehicle sustained damage while on the property as a result of another customer, but, not only was the initial job completed quickly and competently, but the service related to the unexpected damage was done with excellent communication, promptness, and the highest quality. Friendliness and professionalism were consistent throughout the experience. Not only do you get excellent service, but experience far beyond what you typically encounter in an auto shop. The advice alone about car care was worth the visit. I highly recommend them.
Alan Sweet
Quick service
Samuel Acevedo
Good people and they are honest about whatever the problem is.
Charles L'Abbe
My power steering pump went out, Dave Sr. (owner) told me to bring it by at 1pm. Dropped it off at 115pm, they called me back about 2pm to tell me the price & what needed to be done. Shortly before 4pm, they called to say my car was ready! Amazing fast work & friendly service.
Natalie O'Conner
Because my daughter got her car fixed there and they are quick and only had her car for 2 days
Pamela Copeland
Great mechanics and nice, fair, honest brokers
Lenny Morris
Nice people...they always take care of my trucks very well ..love this place
Fun To Chill
Honest local business helping out the community
Nicholas Allen
Good service courteous fairprice know what they are doing
Francis Collins
Great place to go for inspections. Outstanding service. They always greet you with kind words and a smile
Jarvis Brannon
They care about you
monica neal
I have been going to Fink's Care Care for the last 8 to 10 years. They have awesome people who are there to take care of your car! I always feel like they look out for me and never felt pressured to spend more than is needed. Nothing but great things to say about them!
Traci Clingenpeel
Good place to get an inspection. Bruce and Mr R. Bow are there to help and get the job done. Don't get me wrong this ain't a fancy dealership with vibrating chairs and a nail salon. The techs and manager are down to earth that didn't sell me a line of bull just did the work and explained what was done. Thanks gents Mr. Integra
Michael Perrenoud
Great people, I drive to Portsmouth just to take my car to them.
Jonathan
Great customer service,services to your vehicle is reasonable, owner has a great personality!
Natalie Moore
Fast and easy
Kenji Paige
Great place to get your vehicle repaired
Nathan Gilliam
Good mechanics good place to take your car
Marcus Licata
Good experience getting my car inspected. Took a little longer than I would have liked, but not terribly long. They did a good job. Nice clean waiting area, friendly staff. Good overall experience.
Kimberly Dennis
Great great customer service... I took my truck in on Thursday Dec. 14... It wouldn't stay started I had a few mechanics look over it however they couldn't find the source of the problem so I called Finks Car Care the tow fee was very very reasonable they fixed my truck after going back and forth with the parts store about their product being defective... Long story short they went ABOVE AND BEYOND to get my truck back to me.... They are wonderful and reasonable.... I AM SO HAPPY
nj alkak giuci
I've only done my state inspections here, and each time its been a great experience. Thank you Finks.
S O
The people who work there are very nice and care about the service they give you
Pat Navarro
I got my state inspection done there, it was so quick and affordable. The employees were friendly. I'd highly recommend this place.
Jennifer Sloan
The only place in portsmouth that I trust to work on our cars. Always friendly professional service. Would be 5 stars if they did appointments, but always first come first served.
bryan sexty
Great place
marsha payne
Nice place to go
African Best Braids- Salon Momo
Safe place to go and wash your car and very peaceful cameras everywhere
George Theus
Excellent staff ! They treated me like family. Service was great
Robert Blount
Grate
Mitchell Davidson
Good group of guys
Sulaiman Little
Quality work, fair prices, and one of the only three automotive shops that I trust to do work on my Fleet of vehicles
James Stafford
Fair and reasonable. They have many repair bays and stay busy
Wile E Coyote
Great service everytime, they keeo it real with you and will work with you.
kisha brown
I get my car inspected here every year they are really thorough and get you in and out really quickly
Patricia Reed
These guys are stand-up and do honest work. Rainbow is always ready to deliver. I've been going here for years and I really respect their team.
David S.
Family owned and operated, they really care about their customers. I brought my father-in-law along with me to get an oil change and they sat with him and talked for a few minutes; he really appreciated that.
Patrick Travers
Finks is great! Transparent ! Affordable! Thank you so much! Yall go to Finks!!
Mar WA
Great, honest locally owned.
Joshua Roberson
If you are a lady, and want to be treated with southern gentlemanly hospitality.......this is the place to go. Every mechanic was cordial and informative, and work was done right the first time!
Jennifer P
The staff here rocks
Red Yeti
Fantastic experience! I Had to have my car towed to the location because it was dead. They called me promptly after receiving the cesar to let me know what was wrong with it. Pleasantly surprised about the cost, they didn't rake me over because i am a woman. Very professional, work was done the same day! Thanks Rainbow and Gang!
Cheyanne Mitchell
Friendly and knowledgeable staff. These guys are wonderful. I love coming here.
Michele Davis
Great service and attention to detail.
D. RII
Great people
Jeff Stewart
They get you in pretty quickly under the curcumstances that you might need more than a oil change. I've been there twice. Once for 2new tires and alignment then again for a oil change brake pads and inspection. Very thorough and does great work
Jennifer Hall
The mechanics there is real helpful.
Ron Barham
Have only had one experience so far and that was positive. Went in for a state inspection and was there early, but did not get in the door first. Yet they still did my inspection first. First in parking lot, first served. Am now returning for a used car inspection. Having worked at a car garage for several months, finding good mechanics that only fix what is needed is not easy. Hopefully I have found mine for the next decade.
Steven Webber
Good service and proficient technicians
Randy Whiteside
They do good work
Carlton D. Wilson
Some really good folks, here. They treat you fairly and don't try to gouge you. Great place to take your car if you need it serviced.
Rob Curtis
Got a truck inspected here, great place seem like real honest guys. And I was in and out in a jiffy.
*Matthew Noneya*
The only place I take my cars. The polite and friendly atmosphere keeps me coming back. I was there last week for an oil change and was even complemented on my suit. Prices are fair and work is always fast and top notch. I refuse to go anywhere else. I will be a customer forever.
Marine Vet
No hassles
Regina Singleton
Great people and service at a fair price!
Cathy W
Great place! Quick service and inspections. I'll definitely be back.
Emily Brogan
I didn't have an appt., but they worked me in anyway. My a.c. was messed up, and they fixed it. Relay switch. Very nice people. Good work. Good price. I have a new place to take my care. ?
Nancy Armentrout
I went to get my truck checked out for cutting off, and they took their time to find out what was wrong with it and they fixed the problem.
Robin Rawles
Fast accurate work, very fair cost and extremely friendly staff. Highly recommend.
andre giles
I was in a dire situation a few days ago. One part breaking on my vehicle caused catastrophic failure in another area. I was extremely stressed out about the whole thing. The staff was very nice and patient with me while I figured a few things out on my end. They finished the job in a timely manner. The level of kindness shown by the staff was like no other. I definitely recommend going to them.
Grace Hoss
Excellent service and great customer service.
Adnene Guesmi
The whole staff was engaging and warm. Very clean, and the customer culture was relaxed and diverse. Loved my experience.
Michelle Johnson
Fink's has always been professional, reliable and friendly. They are honest and won't leave you in the poor house. I highly recommend their services!
Laura Darsch
The staff is always friendly and helpful, makes me feel confident about my car repair service and pocket book. ?
glocked_stop the cap
Charged a fair price for a difficult repair, and did a good job!
Nathanael High
Great Family Shop, Dave Sr is the man
Ken Darling
Always been so helpful and polite when I go in for the Company vehicles. They always try to go over and beyond to get us back on the road in a short time.
Sara King
Great personable service. We love supporting local businesses. Rainbow is a joy to work with on every visit.
Dwayne Byrum
Great Customer Service! Fast.
Carolyn Biles
Quality work with great friendly service.. They've earned a new lifetime customer ?..
Terrance Bowers
I?ve been a customer over 10 years. By far the most capable, hardworking and honest mechanics around. They treat you like family.
Stuart Mattfield
i had work done on my cae by these guys went in for a balance an rotation an found out i had a bent lower control arm . they told me what it was an they can fix it . an were great with the quicknees of me getting mycar back work was done amazingly i feel i have a new car. thank you
bebe sharpe
Very, very helpful with good advice...
Michael Wheeler
The best garage I've ever been to.
Mickey Beck
I?ve been dealing with Fink?s for a while now and I couldn?t recommend a better place for your automotive repair needs. They are extremely genuine and honest and do the very best to get you back on the road at the best value. If you want service from a business that you know treat you well and will always have your best interest in mind then go to Fink?s!!!
Christopher Johns
After several personal and business experiences with Fink's, I can honesty state that their caring professionalism, abilities to perform their duties is one of a nature that is above reproach. I highly recommend them to friends and family without hesitation nor concerns and I look forward to our future endeavors.
Dennis Barnes
Squeezed my car in for a quick check before traveling during a storm. Minor work done but peace of mind knowing things looked good was comforting. Could have easily sent me away but took the extra time and effort
Michael McNamara
Great bunch of folks at Fink's, always come through for me in a pinch. I've been using them for over 5 yrs now with no complaints.
Michael Farley
Tremendous customer service. Everyone is very personable. I highly recommend Finks. They have gained a new customer.
Nicole Jackson
The people there welcome you into thier shop and you feel like your walking into your best friends garage and thats just how friendly the service really is.
Christopher De Haven
Great service.
William Spruill
Finks Auto Repair, Portsmouth;great personality understands your situation and gives you the best service when repairing your vehicle. Their pricing is fair and reasonable. Very clean facility.
John Moore
Great, always reliable service. Betty is the best!
Reliance Concrete
Very fair and friendly and knowledgable operation. I highly recommend Fink's Car Care!
Earl Giles Jr
They take good care of you and treat you like family. Their parking can be crowded, but they have room in the back.
jeff winslow
I showed up expecting to have alot of work done that would have been costly, the guys took me in back and said what I thought was the issue was not, they were totally honest and even recommended a company to solve my problem. Being a local business since 2001, I have run into quite a few companies who would never have done what Fink's did, I thank them and would highly recommend them to anyone wanting honest work done.
PHILLIP TORRES
I been to finks twice in a two week span and service was good and everyone was very nice.
Miceala Akinsanya
Went in for inspection, needed front brakes. They installed new pads and inspected in less than an hour!! Thanks
Kathy Smith
Great customer service. Courteous and efficient. Comfortable waiting area. Mechanics allow customer to see reason for repair .Not my first, nor last, visit
Martin Erwin
Very timely.
Nedra Commodore
Knowledgeable friendly and reliable service! A shop that stands for and behind its workmanship.
Susan Taylor-Harris
Quick honest guys went for a inspection
Brandon Fournier
I have been there twice for work to my car and I was very pleased with the professionalism they showed me and the great service that they did.
Michele Tanks
Friendly service...great mechanics and they get the job done at a fair price I would recommend them to anybody
Darnell Alexander
I have been to alot of places but they always do my car right
Tia Ciara
The ONLY place I will have service my Edge....professional, knowledgeable, and " friendly" atmosphere. As woman I'm always on guard for mechanics who try to sell more than needed...... FINK'S didn't do that! Thanks guys for being HONEST & FAIR FORGET THE DEALER ....... FINKS?
ANNETTE SUTTON
Family ran business that been around for years. My daddy took his vechiles here. He's gone now. Guess where I take my cars? I take them to Finks. Work trucks and personal vehicles clean up real good at this car wash.?
Toby Vincent
The service was great, fast and the atmosphere was soo welcoming! They have a customer for life!
Lakecha Green
This is the best shop in Hampton Roads. I've been going there for the past 12 years. You Cant go wrong! Nice and friendly, family orientated.
Charles Bradley
I have been a patron of Finks for years, and I love them. The service is top notch, the quality is superb, and the atmosphere is comfy and cozy! "My mechanic is a Fink" for life!
MizzKitty1263
I was greeted by a friendly and helpful gentleman. My first impression didn't disappoint. My vehicle was serviced with no "surprises" added to the final bill. The entire staff was professional and knowledgeable. I have already referred my daughter & will be sure to direct others to Fink's Care Care.
Christie Saunders
I have been a patron of Fink?s Car Care for years. They are knowledgeable, well staffed, friendly and they perform state inspections. I recommend Finks very highly and believe that if you use their services, you will become an outspoken fan of theirs as well.
Rob Strickland
Great place I highly recommend. Very friendly and professional. I didnt take enough cash to fix my car and the manager literally let me drive their company truck home to get money to fix my car..that is going above and beyond to me..I highly recommend this place.
laurence scott
Fair dealing, great service, would recommend to friends or anyone.
Andrea Ishee
Great service. Fast return
Rich Bass
We always have our vehicles inspected at Fink's. They are friendly and have fair pricing on repairs.
K Aultman
The only plAce i trust to take my cars to, any make and model, they are always able to fix my issues at the best prices , they will not try to rip u off with extra repairs that car doesn’t need ... best place in hampton roads alot more good stuff to say ull experience it when u visit them FINKS CAR CARE the right place to get work done on ur car
Malik Akhtar
Extremely friendly, had an appointment available the next day. Convenient night drop box. Great service and reasonable price.
Emily
Great people who care about their customers. If there is a problem, they fix it.
Michelle Ivey
Fast and great service! The team members are always wonderful and friendly.
Scherrelle Deloatch
Had my inspection reinspection done today on my Volkswagen.Much respect for this shop and the treatment of it's customers. First time customer but not the last time??
Big Son's Lawncare
I am so thankful for the honesty and integrity of this amazing service station. I am so thankful when I drop off my car for either maintenance or repair work that I am going to receive quality work and when I drive away I know I am safe to drive my car again. I highly recommend them to anyone who needs repair work or even just an inspection. They are a top notch garage.
Heidi Benson
Always a great experience at Finks Car Care! (Today I had my brakes and rotors replaced) I've dealt with Rainbow in the past and today Jr. Both very helpful, honest, very polite, respectful and I will continue going here for my inspections and auto repairs. Also VERY reasonably priced! Thank you for your great service Finks Car Care!!
Brandy Mongold
Very friendly and fast service!
shawn j
Great place to take car for inspection suggest getting there early right when they open also put your name on list as well
Troy Joyner
Great place for service
Harvey Mccoy
In and out while just passing through in under 3 hours.
David Wright
Love This Place The Employees Are Great & Very Helpful. !!! Keeps My Car Clean !!
Misty Harris
Great environment and awesome service with a kind staff.
Lina Acosta
I would recommend Fink's Car Care to anyone without a doubt! Very professional and reliable. The best customer service and reasonable prices. My go to Car Care shop from now on!!!
Famous Mos Mos
Finks is the only auto shop that mother uses and I see why. I?ve gone to them on two separate occasions and have gotten nothing but exemplary service. The staff is one of a kind incredibly personable and all of them are sweet! Really feels like they?re taking care of you as a family member and not a customer/guest. If I could give them more than five stars I would!
Carlondra Parson
Very nice and pleasant and fast
Ice Dragon No fear
I?ve been coming here since 2014. Even after moving to Yorktown, I still make the drive down just because of the incredible service and staff. I honestly can?t say enough about how well they?ve treated me over the years. I highly recommend them to anyone looking for great service.
Collin Woody
Great staff great price the besr of best Auto care in the United States
Theodore Hall
Friendly and honest!!!
Renata Mohamed
I had an issue with my car battery dieing. They found the problem and fixed it quickly and the price was well below what I was anticipating. I will definitely be back if I have any issues with my car.
Bryan Wright
Senior and Rsinbow were professional in informing of what they did to my truck and in helping me to set a maintenance program . As always they allow you to feel relax and comfortable in knowing that your vehicle is in good hands. Thanks guys, awesome job. Bama
Ellis Collins
These guys are top notch. Straight shooters who won?t steer you wrong...and made my truck steer right!
James Minge
I appreciate the service
Rhonda Porter
Got me in and out quickly with oil change, tire balancing and rotation.
john leonard
Excellent service and very friendly staff!
Isra Galan
Friendly and thorough. It isn't listed on their website under the hours but they are closed the second and third Saturday of every month.
David Fox
Inspection went well, everyone was professional.
C Hill
Great group of people at finks. They are the only people that I will let work on my cars. Rainbow and Dave are the best. Thanks for 10 years of great service.
Tammy Gordon
I love that they get down to the nitty gritty to find out what?s wrong with your vehicle and explain what?s wrong and what needs to be done in a timely manner.
David Logan
Rolled my car to their shop 30 minutes before close. They immediately got me in and back on the road in an hour great service and my bill was $30 cheaper than they thought it would be
Caleb naylor
As always I get great service and the guys in there know what they are talking about. The bill was less than expected and it didn?t take as long to repair either! Been a customer for years and I keep going back because they do you right!
Notareal Moniker
Was in and out for an alignment and they also told me what else was wrong with my vehicle.
Rel G
I love you guys, Rainbow is the best, they always take care of me, customer for life
r s
Quick diagnosis on my truck, and had it out the same day. Fair price based on other shops that were asking for more. Would recommend to anyone.
Justin Brosseit
Whenever I've gone to Fink's they have provided high quality and speedy service at a fair price.
Carlton Nelson Sr
Fink's is the best place I have taken all my cars for service. Honest & fast service. I recommend this shop to people I know. Keep up the great work! Thank you! Kevin L. Jackson
Kevin L Jackson
They are very friendly and professional and the work done was great and very reasonable
Leslie Clements
The most honest, professional establishment I?ve been to. Fink?s was recommend to me & I will recommend them to anyone that needs their car taken cared of. Thank you for everything!
f martinez
Always a pleasant experience very nice friendly customer service ?
Mollie Corder
The guys are funny and always providing great customer service .
Tesia Jones
Great guys!!! Answered all questions!! Felt very comfortable leaving there!!
Rhea Turner
Great service and affordable prices
Chris Anthony
Very fast one call and they had me ready to go thanks y?all
Kayla Furse
Best shop around!
Kevin Wall
Went very well very nice people very courteous I would take my car there again and I probably will
Brenda Cooper
This is a great family owned business! I have used them for years and will continue to do so!
Tim Hatfield
I have taken my cars and trucks into Fink's shop for maintenance and inspections for many years and trust them implicitly to do repairs at very fair prices. Highly recommended!
Ray Powell
Quality people. Quality workmanship. They did what needed to be done in a timely and professional fashion.
Thomas McCusker
I have been dealing with these wonderful folks for over ten years. My husband passed away and they have stepped up for all of my car care needs. Trustworthy and professional always?
Cynthia Holliday Parker
Fast courteous service. I will definitely be a return customer!
James Mesing
They are the best they tried to fix a problem that another shop couldn't figure out after 3 weeks
Melinda Nappari
I needed an inspection and an oil change. I arrived early and literally was in and out in less than an hour! I've never had a bad experience there. I trust them for my auto service. Mr. Patrick and his team treat their customers like good friends/family.
Karen Potter
Had to replace all 4 tires and get an alignment. They didn?t pressure me into getting anything extra, they had me in and out within 2 hours, and they were very kind and helpful. This location is honest and thorough. They are good people.
Jillian Eller
Every time I need work on my cars I will be using Fink?s car care. They are courteous, they take the time to explain the work and give you options that most mechanics don?t give. Their work is exceptional.
Pamela Revell
Honest, I get my car inspection done there.
Michael Sciulli
Very good people to work with good work and quick.
Lawrence dodge
Dave and the crew get the job done right and always look for ways to save you money.
Cliff Lambert
Service was fairly priced and I didn?t feel like they were trying to take me for a ride! Attendants were professional and got the job done in an extremely timely manner!
QuteCea Entertainment
Very honest and knowledgeable!
Panharmonic Music Studio
Very informative & extremely nice..which is hard to come by anymore!
Shannon Baker
Very friendly courteous kind and caring Associates in customer care fantastic people
Deanna Hassell
Brought my truck in for a oil change and inspection. Was greeted as soon as I walked in and helped quickly. Very courteous professionals. Very reasonably priced and very fast turn around. Can't recommend them enough!
Trevor Jackson
Very friendly and professional staff
Jerry Mace
Honest. Fair pricing. Much more reliable and personable than the dealership.
Virginia Tavenner
I definitely recommend this business to anyone who needs care care! When I called, I was able to get an appointment for the very next day for A/C service during the hottest season of the year. They were friendly, quick, honest, and fairly-priced! They had a steady flow of customers in and out of the shop that had a family business atmosphere. We will definitely be back for any other care care needs.
Cheri VanAllen
Finks are always kind, honest and fair!!! And I am forever grateful for that type of service. Great job to each and everyone who has a hand in the day to day movement of the company. From the front desk all the way to the mechanics!!
Tiffany Stewart
They are there to help people out with automotive issues. They?re very friendly and treat you like a great friend.
boomertc7718
Never nice friendly guys without flirting. Since my father passed I always worry about getting ripped off & taken advantage of when it comes to car repairs. These guys were honest they didn?t give me a list of nonsense they didn?t find a problem and that?s what they told me they did what I asked at the price I was quoted. THANKFUL!
Michele Brooks
Awesome group of people....got me in and out in no time...thx guys and gals
Amy Moss
Great service will definitely go back ?
Antwan Richardson
Another car repair shop told me I needed a new or rebuilt engine for my van at a cost of $8900. I called Finks and they quoted $6900. I went with Finks. While at their shop they determined that I really didn't need an engine. Mine was ok. They repaired my van for just over $200. Finks is an honest and professional shop.
J. David Lovingood
Been going for years. Best customer service. Friendly staff. Quick service.
Miree Park
Great place, fast service, friendly people. Will deff go back! They do state inspections.
Sean Michael's
Very knowledgeable and honest. Not trying to rip you off. They advise you on potential concerns, but don?t force unnecessary repairs.
ddubbsva
Great people great knowledge about cars would recom mend it to people to go there
Paul Parker
The staff was very nice and helpful. I would highly reccomend them.
Wendy Shifflett
Always great service
Beverly Tirado
Always professional always courteous always helpful and I always refer people to Fink's Car Care
JazzMan O
Fink?s Car Care was professional and personal while providing me with quick and effective service. They offered me advice on how to better care for my car on a day to day basis and my current car problem was quickly resolved. I would highly recommend their services to anyone!
Hannah Weiss
I have been coming here to get my car serviced for a few years now and I am always satisfied with the job done. They are wonderful, skilled, and courteous people.
Valerie Hunter
They have always been on time very courteous and always done a good job and the personnel especially rainbow is wonderful to work with and talk to
Shelley Swindell
Went to Fink's for an oil change. Checked in at 0740, and was done by 0820. Great service, friendly staff, I highly recommend Fink's for all vehicle work.
Bill Welch
Been going to this shop for years. My dad and uncles always used this business. Always good service. Friendly professional mechanics and the front desk guy is the best!! I?ll always support Fink?s
Tony Hustle BPE
I have known David Patrick for many years. He has always treated me fairly and honestly. I continue to bring him my cars because I trust him to do a good job. He does not disappoint.
Doug David
Fantastic ?? Came in smelling gas fumes inside our 07 Tahoe. They had to drop the Fuel tank, replace the fuel pump, and the corroded fuel lines. Same day service too!
Uncle Woody
They are just like family. Great service they really know what they are doing.
Brenda Nowak
Friendly people are always helpful
Jason Smith
The job was done right the first time , on time and at a very fair and readonable price. Great work, great service, great people. I am totally satisfied and definately recomend Fink?s for everyone who needs auto service. Five stars and two thumbs up !!!
Pete Conlogue
The Fink?s team is top notch! They worked with us in a pinch to get the job done well!
Chad White
Great experience, great service, and great people! I would recommend this place to everyone!
Justin Davis
Good service! Had me in and out.
double R
I am new to the area and Fink's had very good reviews. I called about my 05 Mercury mountaineer needing the harmonic balancer replaced. I was told to bring it in to be checked out. They looked at it and told me that they could do the work and have it ready same day! The guys are very friendly and helpful and the prices are very reasonable! This will be my go to shop as long as I'm in the area!
Yvonne Predium
Rain bow and other are great ..
Mike Goodwin
Always fair and reasonable Family
Betty-Jo Insley
Thanks for the fix on my back door guys.
David Parker
Never had any complaints about Finks. They do a good job for a reasonable rate.
Joel Howe
I've been bringing my vehicles to finks for over 20 years and have allway been satisfied with the service I receive. I have recommended many people to them over the years and all have had an excellent experience.
Libby Stone
What great service! Fink's is the best place to take your car.
Sheila Sendling
Replace vacuum leak did Diagnostics town all problems taken care of would use them again
Mike Wyatt
i know and trust this place they have excellent customer service they are knowledgeable mechanics
Adam Insley
Got a state inspection done in less than an hour
CJ Yetter
Best service around. Highly recommend..
Robert Doyle
This is a nice, honest and hard working company. They treat you like family and have your best interest at hand. I didn't feel like I wasn't important. They actually listened to me and called me back to ease my mind and situation. I fully recommend them to all single females. You can honestly trust that they will not rip you off!!!!
Sandra Love
Great service
Joseph Noha
They were great
mark perry
Thanks so much! Good visit. Appreciate the service.
Susan Clark
As soon as I walked in, I was welcomed and received great service! They didn't stop until they found out exactly the problem was with my car and saved me alot of money!!!!
R Graham
Great atmosphere very friendly to all that comes through the door. RAINBOW gives great service never over promise or under deliver. I left my church van in his hands to give more attention to make sure if gets done efficiently for my inspection. As a Pastor i can share with my congregation about our new home for auto repair services because we have been burnt by so many others. God will lead you like a Shepherd leads sheep when they are lost. Will recommend ? ? ? Pastor Joseph Byrd Pentecostal church of Deliverance
joseph byrd
Very courteous staff, friendly, quick, and efficient. All things needed for vehicle maintenance!!
Mo V
Nice
Thomas Hampton
Great service, very easy to work with!
Marcus Craft
Excellent & Timely service. The Service Tech named "Rainbow" is great!! I'm definitely a regular customer for life.
Antwan Sutton
I was very happy and will be going back soon. Thanks to the workers for helping me out i really appreciate it.
Feleshia Craddock
Friendly and professional
Stacy Taylor
Never been disappointed with the work or cost! That?s why I?ve been a raving fan for over 25 years.
Nathaniel Baxa
I need a tow and a tire and this company was able to help me out. Lovely group of people. Consistent with their work.
Tashae Butler
Great service Great customer service
Eugene Gatlin
Always a Good Tow & Very NICE People !!
Melvin Mel-Mel
Great customer service! Awesome place!
travis hall
Drove from Norfolk to over here customer services was awesome. Two guys at the front desk made you laugh your whole visited. Didn't even notice you where waiting on your car. Update on the car the whole time visited will be coming back definitely worth the drive.
Gaim Thomas
This place was awesome! They were able to diagnose my problem that I?ve been having and no one else was able to figure it out! Definitely know what they?re doing!! Will be a forever customer.
Nicole Taylor
It was my first time using it but the previous owner of my vehicle only brought it to them and I see why they were very knowledgeable and they were family friendly and can personally recommend other places like them that do perform other excellent services for your vehicle like upholstery. I will definitely keep coming back to them from now on. They show that they do care about your vehicle and you.
Ramarro Thompson
The service was great, they were respectful, clear on what the problem was and notified me whst needef to be repaired.
Michael Routon
I have been coming to Finks since before I could drive because they are the only place that my family trusts. Rainbow and Jim are fantastic and the rest of the guys are awesome. Will always bring my car to Finks!!!
Annie Groves
Great bunch of guys . Get you in and out
Jeff Eisenhauer
Everyone there was really friendly and kind. I got two vehicle inspections, and oil changes with a few other things and I was in there less than an hr. Granted there wasn?t a lot of people there. Prices were great and will be back.
Zar
Good job
Victor Brown
I have always gotten good service at Fink. My mother's goes to them so I started. Mr. Rainbow is so funny and a joker. Alway a service with a smile and a knuckle shake. ?
Regina Blunt
Nice place to go when I'm not sure what's going with my car.
Wanda Lawton
Friendly and professional. They informed me the approximate wait time for the work and were finished on time and at a good price. Work was excellent.
Matt Williams
This is a one-of-a-kind auto business. It is a godly place and a family owned business that always treats you like family. They give you the best prices as possible and try their hardest to work with you
John Miller
AWSOME: These guys are professionals and they have genuine care for the customer regardless to who the customers are. I have taken my vehicles to Finks for a long time they have always been completely square with me. Their work is great and they explain everything to you before they do the job. I will continue to take all my vehicles to Finks. They care about the customers. Goodby dealership.
Charlie Lovett
After dealing with Fink's, there's no where else I will take my car unless it's a dealership for warranty work. Fink's takes care of all my vehicles. They don't give you a run around, they're honest and look out for your best interest. They're affordable and do excellent work. They are trustworthy and their knowledge is extensive. To top it off, with Rainbow as the face of the company, I'm in love. He is the sweetest man and a downright respectful southern gentleman. For affordable prices, honest feedback, and honest, excellent work, Fink's is the place to go!!! Thanks y'all for EVERYTHING!!! ?????
Xenia Brow-Anthony
Always friendly and helpful in keeping customers vehicles safe and reliable at a decent price!!!
Robert Burnett
Excelent,great service!!
lobo solitario
good people, great service
Morris Williams
I would recommend anyone come here because they are professional and they are very welcoming and very funny
Luh Daayy
Friendly staff, knowledgeable, great deals.
Katie Ilapit
Absolutely love this place! Great people and great service at a good price! I needed an oil change and state inspection. They let me know what needed to be fixed for inspection and told me my brakes passed but needed to be replaced by my next oil change. Thanks for keeping my car going and keeping me and my kids safe!
Jennifer Ellis
Customer service is great! They got right to the issue on my car, a fix I thought was going to cost me thousands ended up being more affordable! They gained a loyal customer
Shaquil Clarke
The best place in Virginia to get work done on your car. It?s worth the drive-literally!
John Doe
Everyone is so kind especially the manager. He is so caring.and informative.
Romina Walker
Went in for a inspection and even though they were busy they were getting the vehicle in and out as quickly as possible and were doing the work the right way
Richard Brady
Professional and down-home friendly! I needed both radiator hoses replaced. Everything was quoted in advance and done as promised. I had enough knowledge to know they were treating me honestly and fairly, so I consider them female friendly. No one tried to talk down to me or pull the wool over my eyes. This is a great, upstanding facility.
Amy Vicars
Always good service and easy to work with
Pj G
Finks is the real deal nice people did a very good job in a efficient time on my car go finks
Edgar Stewart
I called Fink's on Monday (March 29) and asked if I could have my car serviced there. I thought it was the fuel pump and was told that they would look at it that afternoon. I was called at 4:30 pm and told that it was the crankshaft and the camshaft and it would take about 4 hrs. to repair and quoted a repair price. They worked on the car and it was ready on Wednesday evening. Eventhough there was an additional problem the original price quoted was what I was charged. I would also like to say that Rainbow was very professional each time we talked and answered all questions I had and made me feel at ease. I will definitely return in the future (but I hope I won't have too ?!)
Rondalyn Mills
Excellent staff & quality of work very pleased would recommend to others
Anne Corbitt
Finks did a great job resolving the issue I brought my vehicle in for repair. Staff is very friendly.
john haas
Great, fast service. Friendly and helpful staff. Great pricing.
Christina Umphlette
Always pleasant and inviting.They always do an excellent job and gives good advice on your ride.Thanx Fink's
Paula Silver
Diagnosed and fixed my wheel sensor issue.
Van Lewis
Fast, friendly, did what I needed done.
grover davis
Friendly. Great service.
shelly Peabody
Came home to visit my mom and went to get a few things done on her car as a surprise to make sure she has a safe vehicle. Wheel Alignment, Oil Change. Very Professional. Most definitely will be returning in the near future. Thank you!
Eye Fly Alone Music Media
Great service!!
Debra Noha
Always satisfied with the price and service ...
roger williams
My dad dropped my car off this morning and gave Mr. Rainbow (guy at front desk) my keys and informed them of what I wanted. Mr. Rainbow reached out to me to tell me what was the issue with my car and what it would cost. At the time I was at work and asked could I give him a call back. He then advised me to take my time which put me at ease because I was anxious about getting my car fixed. Called back on my lunch break and paid for service. Mr. Rainbow was very patient, informative and helpful with any questions or concerns I had. My changes of using Finks in the future is 100% a guaranteed yes. I trust my car is in great hands. Congratulations on your new customer ME!!
Raeven Lee
Experience and commitment to excellence. Reasonable prices and great work
Ken Sholar
A The people are great and so is their work
Erik Simpkins
Awesome service
Logan Todd
This place and atmosphere is wonderful. I come here each year just to get my state inspection, wonderful people
Charlene Henderson
All around great people. Down to earth. They care about their customers. Only place ill go for a state inspection.
Larry Cuddington II
Very nice they came to my need when I need them
Leslie Deloatch
Dropped my car off to be inspected. Did not try to upswell me on any repairs and got me out the door. Great experience, hope to do business again!
FordTaurusSHO93
Always great service!
Judy Sheffer
Good mechanic and reasonable price for parts and labor.
Marvin Vest
Love the walk in service. Very quick, reasonable prices, and friendly staff.
Yvette Johnson
They were very accommodating even though they were very busy they were able to fit me in did a very thorough job in a very timely manner very professional yet personal at the same time I strongly recommend them.
Mindy & Jason Eddy
They do good work in a timely fashion!
Betty Gayle Johnson Wallace
Great Customer service. Atmosphere was great. You don't find this in a lot of place's now day's. With everything we ALL are going through. Thank You.
Cheryl Coffer
Great staff and service. Always bring my vehicles to them.
Lina Acosta
Make them your go to car shop.
Sandra Barkley Love-Bell
Amazing ServiceExcellent service!! Fair prices... Highly recommended!
Akeena S.
Fast and CourteousQuick service and repaired under budget.
Paul L.
Very friendly and knowledgeable. If you want excellent service, this is the place to go.
Shawn Wilson
I have been using their services for many years. I have always trusted their honesty about my vehicle and what repairs were needed. They are up front about when to expect my vehicle to be done, I don't believe they've ever missed a time line yet. I would recommend them to a friend.
Victor B
Trustworthy MechanicsHonesty, professionalism and fair pricing. That's what I've come to expect and get when my car is being serviced at Fink's.
Jeff McCusker
These guys are amazing! I got my car inspected there I had a few issues and they fixed them all at a very reasonable price. One of my tires kept going down and because I work odd hours I wasn't able to get it back quickly I took it in and they fixed it for me right away! So wonderful of them! Rainbow is the bestest!
Cassandra Wilder-Corbin
Friendly people with wonderful customer service and very reasonable prices. Called when they opened up and had my car serviced in just a few hours. Rainbow the front desk man was extremely thorough when explaining what was going on with my vehicle. I highly recommended Fink's and I will be going back!
Yvonne L. Wykoff
For anyone who needs the state inspection or other things like oil change in Portsmouth, VA, I recommend this place.
Michael W.
The service was extremely good as always rainbow always on top of everything
Michael O.
Nice people. Fast and reliable service.
Natalie C.
Very fast add, do good quality work. Thank you very much!
Sho Run
Very NICE ,I felt welcome.... HONESTLY! I NEVER ONCE FELT UNCOMFORTABLE because of my skin color...HE TALKED TO ME, & he felt LIKE FAMILY to me ... THANK YOU!
Regina Singleton
Good service,fair prices.
Sylvia Stevenson-Turner
The good folks at Fink's have always treated me as a valued customer and provide excellent work.
Daryl Pearson
Cheerful, Friendly and Great Customer service.
Princess Adams
Fink's is always fast and professional. The work is done right and Rainbow is always there to make you feel at home.
Rob Crumpler
Great service and great people willing to help out
P.J. G.
Great guys, always a fair price, that they will work with you on. Love those Finks!
Bill W.
Family own and operated. They know me by name. They go the extra mile to help. A pillar of the community and friend of the elderly.
David R. Cerda
Great conversations with Mr.Rainbow every visit. The service is beyond customer care and the mechanics always do an awesome job.
Timesha Jenkins
My wife's engine oil cooler in her 2010 Chevy Aveo wasn't working and oil was mixing with the coolant. Took it to Fink's and they fixed it right up.
David E Logan
Awesome mechanics. Everyone there is super nice and fair prices for the work. Been going there for five years. As long as they are in business I will always go there.
Alice Gusti
Tall order. They do the job right the first time. They have been my "go to" automotive repair shop for over 30 years. Enough said.
Howard A. Ahola
Awesome business! Very professional and helpful.
Cardell T. Dickerson
have been taking all my vehicles to Finks for years. They are the most honest and hardworking shop around. I have never been less than 100% satisfied with their work and they treat you like family (the good kind of family).
Stuart Mattfield
Always great service, highly recommend!
Beverly S. Meyn Tirado
AS USUAL !!! Very professional, work done in a timely manner and always at a reasonable price! I have been bringing my cars to Finks for years and have Never been Disappointed in the service or the price. You can't go wrong with Finks Car Care!
Bryan C O'Meally
Friendly service all around
Dustin Todd
Great service and very friendly staff!
Kathy Smith
Competitive PricesMost TRUSTWORTHY Auto Repair Business I have ever dealt with. The whole crew goes the extra mile for the customer. Quality and competitive cost.
Yardley W. Butt
Friendly TouchAwesome service with a friendly touch.
Terrance Bowers
Quality & Friendly ServiceAlways receive quality and friendly service. Personnel are honest and never try to indicate that we need unnecessary work performed.
Gail Sheffer
They have always treated us like family. Open and honest about what really needs to be fixed and what is unnecessary should finances be an issue. No $95 diagnostic fee just for bringing it in the door. We bring our personal and small business vehicles up there. I highly recommend them. It's worth the drive even if you live 30 minutes away.
Keri Romano
Great place...did a great job on Nicoles ford edge..
Beverly O'Quinn
Every time I bring my car here I never get anything less then a big smile and great customer service. Everyone that works there treats you like a friend instead of a customer. I highly recommend Fink's. You won't be disappointed because they are to the point with no bs. They take pride in their customer service.
Savanna Jimenez
I've had work done here twice and they always take care of me, thanks Rainbow.
Rambo Catmandoo
I did not intend on being at finks today although my truck broke down right on the side of the road in front of finks! They were not rude at all, they were so friendly helped us out even allowed my kids to sit inside with my sister while I waited for my husband to come to fix the hose on my truck! They are just really great people, someone else could of kicked us right back to that curb in that hot truck!! Thank you so very much FINK'S you are highly recommended and appreciated!! Great people great place!!
Stony Monty Freeman
I'm giving a shout out to Rainbow and his team. Thank you for the great service today!!!
Karen Waddell
Finks is the best! I had my car repaired here a few months ago. The car today had the same trouble again, so I brought it back. It turned out the part they replaced broke so they replaced it for free! They could have easily said it was a different coil that was defective but they didn't. Honesty is hard to find these days. I can't recommend them enough and will always go here for now on.
Laura Ives Hutto
Been taking my vehicles here for years. Actually got my mom and dad to take their cars here too. Honest guys that I trust with my vehicles and know that they will tell me the truth. They will continue to have my business.
Dawn Woods
Finks took care of us! Costco fuel mix up put diesel in our petrol car. Super affordable. Easy fix for them. So friendly! If you live in the area 150% recommend Finks for your mechanic needs!! Thanks so much guys!!
Marilla Walter
We have been with Fink's for more than thirty years. Their honesty, skill, and caring relationship with their customers are why we won't deal with anyone else. Thank you to David, Jr, Rainbow, and the Fink's staff for always being there for us. 5 Stars always.
Donna Kile
I wouldn't want my car to go anywhere other than Finks. They've been taking care of me for years and I have never experienced anything other than honest, friendly and professional service. These guys are the best!
Christian Michael
I am so thankful for the honesty and integrity of this amazing service station. I am so thankful when I drop off my car for either maintenance or repair work that I am going to receive quality work and when I drive away I know I am safe to drive my car again. I highly recommend them to anyone who needs repair work or even just an inspection. They are a top notch garage
Heidi B
Extremely friendly, had an appointment available the next day. Convenient night drop box. Great service and reasonable price.
Emily N
We always have our vehicles inspected at Fink's. They are friendly and have fair pricing on repairs.
Kila A
Very friendly and professional. I didnt take enough cash to fix my car and the manager literally let me drive their company truck home to get money to fix my car..that is going above and beyond to me..I highly recommend this place.
Laurence S
I have been a patron of Fink's Car Care for years. They are knowledgeable, well staffed, friendly and they perform state inspections. I recommend Finks very highly and believe that if you use their services, you will become an outspoken fan of theirs as well.
Rob S
I was greeted by a friendly and helpful gentleman. My first impression didn't disappoint. My vehicle was serviced with no "surprises" added to the final bill. The entire staff was professional and knowledgeable. I have already referred my daughter & will be sure to direct others to Fink's Care Care.
Christie S
I have been a patron of Finks for years, and I love them. The service is top notch, the quality is superb, and the atmosphere is comfy and cozy!
Kitty O
This is the best shop in Hampton Roads. I've been going there for the past 12 years. You Cant go wrong!
Charles B
The service was great, fast and the atmosphere was so welcoming!
Lakecha G
My daddy took his vechiles here. He's gone now. Guess where I take my cars? I take them to Finks. Work trucks and personal vehicles clean up real good at this car wash.
Toby V
The ONLY place I will have service my Edge....professional, knowledgeable, and friendly atmosphere. As woman I'm always on guard for mechanics who try to sell more than needed...... FINK'S didn't do that! Thanks to these guys for being HONEST & FAIR
Annette S
Great mechanics and they get the job done at a fair price I would recommend them to anybody.
Darnell A
I have been there twice for work to my car and I was very pleased with the professionalism they showed me and the great service that they did.
Michele T
A shop that stands for and behind its workmanship.
Susan T
Discover More About Reviews and Repair Services At Fink's Car Care in Portsmouth
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OUR REVIEWS
Zachary Andrieu, 11/15/2024Excellent customer service provided the staff. My assigned mechanic took the initiative and called my cell to provide updates on my vehicle. I will absolutely be returning for general repairs and maintenance.
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